Neopost has partnered with Striata, a global paperless communications specialist with over a decade of experience, to provide innovative paperless customer communication solutions that offer the highest levels of efficiency, decreased costs and an overall enhanced customer experience.
Our electronic delivery solutions dramatically increase customer adoption of paperless bills, statements, policies, marketing and other high volume system-generated documents. The world’s largest financial services, utility, insurance, retail and telecommunications companies achieve unrivalled results by replacing print and mail with Striata’s interactive electronic documents and transactional messages.
Key benefits of our eDelivery services:
- drive significant paper suppression
- deliver ongoing cost savings
- accelerate payments
- enhance the customer experience
- enable regulatory compliance
Leading the “Push” revolution
Traditional portal-based ‘pull’ eBilling has not achieved high customer adoption – averaging less than 10% (NACHA 2011). Unlike traditional online billing solutions, Striata delivers feature-rich, navigable and interactive secure documents directly to the customer’s email inbox (‘push’ methodology) and enables 1-click electronic payment options without having to visit a single web page. This greatly enhances customer convenience and dramatically increases eBilling adoption, allowing clients to achieve reduced DSO (Days Sales Outstanding) and enhanced ROI from their self-service and e-communication initiatives.
Whether you need to distribute confidential customer information, send invoices, accept electronic payment, personalize electronic marketing or respond electronically to customer queries, Neopost together with Striata have the skills, solutions and experience required to enable you to develop effective electronic relationships.